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Bowen Secondary School

FAQ

Find quick answers to common questions about Bowen Secondary School, covering topics like getting to school, fees, device support, and school rules.

Last updated 29 July 2026

General Question

  • How can I get to Bowen Secondary School?
    Our school is situated along the junction of the main roads of Yio Chu Kang Road and Hougang Ave 2. Thus, it is easily accessible by public buses or from MRT stations such as Ang Mo Kio MRT, Hougang MRT or Serangoon MRT.
    Directions to Bowen Secondary School

  • What is the school's contact information?
    Tel: 6385 9466 (General Office)
    Fax: 6385 6559 
    Email: bowen_ss@moe.edu.sg (opens in new tab) 

  • How can I contact or get in touch with my child's form/subject teachers?
    We encourage parents/guardians to contact the General Office when trying to get in touch with specific teachers in our school. They are the best people to assist you as they will be able to direct your call to the specific teacher or take a message to get the teacher to return your call. Do leave your name, child's name and class and your contact number so that the teacher will be able to return your call.

  • Where can I find the the school booklists?
    You can find the updated school booklists at the various level pages.

  1. What time does the school start?
    Morning assembly starts at 7.30am on regular school days. Students are encouraged to reach school early especially on rainy days, as traffic can be heavy during inclement weather.

  2. What are the school rules regarding attire and uniform?
    The school uniform is a key symbol of school identity. Students should wear the school uniform neatly and with pride. All students are to wear the prescribed school uniform and modifications to the uniform are not allowed.

  3. Where can school uniforms be purchased
    School uniforms can be purchased from our school's bookshop.

  4. When are the school holidays for the current year?
    You can refer to the MOE website link (opens in new tab) on school holidays for the current year.

  5. I am a student and I am travelling out of Singapore during the holidays. Must I disclose my travel plans?
    Yes. You should inform the school of your travel plans if your family plans to bring you on a holiday out of Singapore during the school holidays. You should declare your travel plans via the Parents Gateway (PG) app.

    There is also a guide to assist you here.
    Parents Guide (Travel_Declaration)

Finance Matters

  1. How much are the current school fees?
    For more information, please visit Finance Matters

  2. How can school fees payment be made?
    Parents can choose to pay the monthly school fees by the various methods:

    • eGIRO

    • SGQR

    • AXS

    • Cash Payment at school General Office
      For more information, please visit Finance Matters

  3. What are the MOE financial schemes available?Singapore Citizens in Government and Government-aided schools can apply for assistance under the MOE Financial Assistance Scheme (FAS).  Application forms are available for collection in-person at the school's General Office. If you need further assistance, please do not hesitate to call the school's General Office to find out more.

    To find out more about, you may click on the links below

Personal Learning Device (PLD) Matters

  1. When was the Personal Learning Device launched in Bowen Secondary School
    On the 27 August 2021, Sec 1 to Sec 3 students will receive their Personal Learning Device. They are expected to bring their PLD (fully-charged) to school daily and to bring it home after school hours. They are not allowed to leave it in school.

  2. My child's Personal Learning Device is experiencing some issues. Who should I contact for assistance?
    Please encourage your child to first contact the school's ICT Service Desk first with the device when he or she is in school. We can then advice if it is necessary to contact the PLD service centre for further assistance. Otherwise, you may also contact the PLD service centre directly. 

  3. Where is the Bowen ICT Service Desk located and what are the operating hours?

ICT Service Desk Operating Hours

D&T Block C Level 4,
Room C4-04 (next to student council room)
Contact Number: 63859466

ICT Service Desk Operating Hours

During School Term
Students may visit the ICT Service Desk only during their recess, lunch breaks or after school. Unless permission is given by teachers, visits during lessons, CCA sessions or official school activities are not permitted.

Monday - Thursday

7:45am - 12:30pm
2:30pm - 4:30pm

Friday

7:45am - 12:30pm
2:30pm - 3:30pm

During School Holidays

Monday - Friday

9:00am - 11:00am
1:00pm - 3:00pm

  1. Does the school have lockers for students to secure their Personal Learning Device?
    Since 2021, our school provides each student with a locker for the academic year to secure his/her Personal Learning Device. The locker is equipped with a 4 digit combination lock which the student con configure by himself/herself. At the end of the academic year, students will return and clear their lockers. The school will reassign the lockers to students the following academic year. The school reserves the right to conduct spot-checks to ensure that the contents of the lockers adhere to the school rules. 

    Students may refer to the online video (opens in new tab) on how to reset their combination lock.

  2. My child has forgotten his passwords for his school-based learning platforms. How can I reset them?
    The school uses several on-line platforms for e-learning and HBL. If students have forgotten their passwords and require assistance to reset their passwords, they should first proceed with the following self-help procedures. As a last resort, they may contact their Form Teachers for assistance.

Student Learning Space (SLS)

Students may get locked out of the system if there are too many failed attempts. SLS also require students to have a minimum of 12 character password.

Students may visit or contact the school's ICT service desk during office hours of normal school days.

Office Hours: Monday ― Friday: 8am - 4pm
Tel: 63852042 (School-based Helpdesk)

SLS Helpdesk

Students may also contact the SLS helpdesk for assistance during non-office hours.

Monday ― Friday:
4:00 pm ― 9:00 pm (School Days)
9:00 am ― 9:00 pm (School Holidays)

Saturdays:
9:00 am ― 3:00 pm
*Closed on Sundays & Public Holidays

Email:  helpdesk@sls.ufinity.com (opens in new tab)
Tel: (65) 6702 6513

Other questions

  1. What is the Parent Gateway App?
    The Parent Gateway(PG) Mobile App is an initiative by MOE to enable parents to interact with schools more conveniently on administrative and financial matters. Parents will also be able to use this app to stay updated on school’s programme and activities.

  2. Are students allowed to bring their Mobile Phones to school?
    We want our students to be responsible users of their mobile devices. Students are expected to lock their mobile phones in their lockers during curriculum time, CCAs and Learning Journeys so as not to be a source of distraction. Students can use their mobile phones only in designated areas such as the canteen and foyer only after school hours. 
    Please refer to School Rules.

  3. Photographs and videos of students and their legal guardians used in this website.
    Photographs or video images of students or their legal guardians may be taken during school activities and events such as classroom lessons, CCA, school camps, or school concerts. The school may use and publish such photographs or video recordings in school publications, the school’s website, social media channels, or other communication channels.