School ICT Service Desk
Access ICT support for technical services and essential information, including login accounts, PLD support and PLD service locations.
ICT Service Desk Services
Physical Location
D&T Block C Level 4,
Room C4-04 (next to student council room)
Contact Number: 63859466
Student Visits
Students may visit the ICT Service Desk only during their recess, lunch breaks or after school. Visits during lessons, CCA sessions or official school activities are not permitted.
Services Available
Staff and Student User account support
Student MIMS/SLS password resets
Temporary loan of Personal Learning Devices (PLDs)
Re-enrolment of student PLDs
Coordination of student PLD warranty repairs
ICT Service Desk Operating Hours
ICT Service Desk Operating Hours | |
|---|---|
During School Term | |
Monday - Thursday | 7:45am - 12:30pm |
Friday | 7:45am - 12:30pm |
During School Holidays | |
Monday - Friday | 9:00am - 11:00am |
Contact Person/s:
Mr. Muhammad Hafiz Rosli (ICT Manager)
Mr. Tyson (Multimedia Instructor)
Mr. Naavalan (Desktop Engineer)
Ms. Nila (Desktop Engineer)
For other PDLP matters, you may also contact
Mr. Alvin Chong (SH/ICT)
PLD Warranty Matters
If the device is faulty, please approach the school's ICT Service Desk for assistance.
The school will arrange the collection of devices for Service Centre inspection and warranty claims, and will keep you informed of the warranty outcome once it has been assessed. Upon your device's return, the ICT Service Desk will ensure it is fully re-enrolled and ready for use.
Do not visit the Service Centre on your own, as serviced devices need to be properly re-enrolled into the school's learning environment before they can be used again — this is something the ICT Service Desk will coordinate on your behalf.
Students are advised NOT to bring their devices to third-party vendors for repair, as this will void the warranty.
